You would expect your gas engineers to be courteous, pleasant and competent when working in private homes, but we are extremely pleased with the manner in which Eoin assisted by Glen for one day and then by Louis.
Installed the gas system in our home :
Eoin was cheerful and pleasant, went about his tasks briskly, but listened and explaining when necessary. He inspired confidence. We were particularly impressed with his ‘problem solving abilities’! He phoned the first day to inquire about the Open fire Baxi grate, as to whether there was a ‘back boiler’. Colin replied in the negative, but Eoin was thorough and investigated and was not satisfied until he had checked it all out. You will be pleased to know, that he explained to us, there was indeed a back boiler and he went to considerable effort to make it safe, showing us how he did so.
In Tesco, they used to announce about ‘multi skilled bag packers’, well on a completely different level, you have a very able ‘multi skilled’ gas engineer! The gas heating/water system is up and running well, but Eoin also made a good job of Colins bathroom, the radiator and shower look and work well and he was able to tile! He did not leave our home until he was sure that everything was working well and Colin was satisfied. He was also clear in his instructions to the apprentices and in the appropriate manner. All in all we were very pleased.
Colin and Grace Wright,
Gas Central Heating Installation
Good Afternoon I would like to say how pleased I am with the service I received today. Very nice young man arrived exactly on time (8.30am) to the minute. Very polite and professional at his job. Could not recommend highly enough. Thank you.
NI Trucks, Mallusk Road